Quality Assurance

We are currently quality assured against the 12 disability standards through BSI Worldwide.

The standards are:

•    Standard 1: Service access
•    Standard 2: Individual needs
•    Standard 3: Decision making and choice
•    Standard 4: Privacy, dignity and confidentiality
•    Standard 5: Participation and integration
•    Standard 6: Valued status
•    Standard 7: Complaints and disputes
•    Standard 8: Service management
•    Standard 9: Employment conditions
•    Standard 10: Service recipient training and support
•    Standard 11: Staff recruitment, employment and training
•    Standard 12: Protection of human rights and freedom from abuse

We are striving to produce the best quality in disability employment services and would greatly appreciate your feedback. It is your comments that will guide us to make any changes that may be necessary.